ADA Accessibility Sites is dedicated to providing high-quality ADA compliance services to help website owners improve accessibility. Our refund policy is designed to provide clarity regarding eligibility for refunds.

1. Eligibility for Refunds

Refunds are available only for purchased packages if the client is unsatisfied with the initial compliance audit results. To be eligible for a refund, you must request it within 7 days of the purchase date and provide specific feedback on the service's shortcomings.

2. Non-Refundable Fees

Fees associated with customized or additional services are non-refundable once the service has commenced. Referral rewards issued to third parties are non-refundable under any circumstances.

3. How to Request a Refund

To initiate a refund, please contact our support team at [email protected] with your purchase details and reasons for the refund request. Our team will review your request and respond within 7 business days.

4. Processing of Refunds

Approved refunds are processed within 14 business days and will be credited to the original payment method. We reserve the right to refuse refunds if the service has been substantially provided or if the refund request does not meet the criteria.

5. Changes to Refund Policy

ADA Accessibility Sites reserves the right to update or modify this Refund Policy at any time. We encourage clients to review the policy periodically.